Provided that MSC has received full payment of the applicable Package Price, MSC will send the Cruise Tickets to you at least 14 (fourteen) days before the Departure Date. The Cruise Tickets contain all necessary tickets for your Cruise and any Additional Services which you have booked, which will set out the applicable dates of your Cruise and Additional Services.

If you are making use of our shuttle service, please do NOT tear or remove any of your documents.
We operate a registration desk located at the Mugg and Bean at King Shaka Airport and there we will tag your bags for you.

Please make sure that you check the following before you leave home:
1. Your passport is valid
2. Your children all have passports and unabridged birth certificates.
3. You have complied with all home affairs regulations for travel.
4. Your cruise tickets printed out on SINGLE sided paper format please! VERY IMPORTANT!

All passengers traveling to Mozambique must hold a fully valid passport, the expiry date of which should be at least 6 months after the return date.

In addition, all passengers, except SADC (Southern African Development Community) passport holders who are exempt, can visit Mozambique either with a pre-issued Visa (that can be requested from any Mozambique Embassy/Consulate; please expect minimum 5 working days to obtain) or by purchasing a VISA for Mozambique on board the ship, from Mozambican Immigration Officers.

The cost of such a VISA is USD 50.00 per person (adults and children). The ship will collect the cost directly from passengers, dispatching all needed paperwork directly to Local Immigration Authorities.

E&OE

Please refer to your cruise itinerary.
For cruises completely within the Schengen area, a valid passport or ID card is required for European Community passengers. All other passenger’s nationalities are required to produce a passport and/or Single Entry Schengen Visa.

For cruises including one or more non-Schengen ports, passport, and Multiple Entry Visa are required unless differently sequenced. Please refer to the MSC Contact Center for further information.

Passengers must hold a valid passport with 6 months of residual validity. Please check with any South African Embassy/Consulate if Visa prior to arrival needed according to your nationality

If you are traveling from/to South Africa with children under 18 years of age, please note that new regulations have recently been introduced. For details, please refer to the following website: South Africa Home Affairs

For each child U18 years of age, parents must carry an unabridged birth certificate (English/bilingual) issued by an authorized office or agency.
Please contact your nearest South African Embassy or Consulate to have your certificate(s) validated for travel.
Please note that these regulations apply to travelers from all nationalities, including South African passport holders.

International travelers who are seeking to travel to the United States are now subject to enhanced security requirements therefore missing information or the impossibility to show any requested document required, might cause boarding denial. All eligible travelers who wish to travel to the U.S.A. by air or sea have to fulfill all required documents with appropriate Visas or ESTA. Travelers eligible to travel under the Visa Waiver Program (VWP) must obtain an electronic travel authorization prior to boarding a carrier (ESTA).

The residual validity of ESTA must be checked carefully (valid for 2 years from issuance). In the case of passport renewal or duplication, a new ESTA is required. In all cases, a printed copy of the approved ESTA application or valid US Visa must be presented upon check-in prior to boarding the vessel to enable personnel to faster processing and avoid requests of proof. To check which countries participate in the VWP and for any further information, please visit the website.
All other passengers are kindly required to check with the relevant Embassy or Consulate.

Beginning January 21st, 2016, the U.S. Government enforced restrictions for ESTA and Visa applicants, who have visited Iran, Iraq, Sudan, and Syria after March 2011.
Travelers are kindly reminded to check any updates and the release of any official notes on the following USA Department of State.

European Community passengers can use their own passport or valid equivalent document. French ID cards with automatic extension are considered valid only inside the EU, in case of cruise calling other than EU ports, a passport or new ID card is required. Please consult our contact center should you require further information.

Passengers from other countries are kindly required to verify with UKBA (United Kingdom Border Agency) if eligible to travel in transit under the Visa Waiver Program or if need to be provided of UK Visa prior to embarkation. In absence of a visa prior to embarkation, a visit in transit or staying onboard a ship during a UK port of call without going ashore is not authorized and guests have to disembark at the previous port.

The concession of Visa upon arrival for the selected nationalities is valid only in case of transit within 24 hours. In the case of two or more consecutive UK ports, Visa prior to embarkation is mandatorily required.

Embarkation begins at the check-in time shown on your cruise ticket. Check-in closes 3 hours before the ship is due to depart at all embarkation ports. Before arriving at the port, please ensure that all personal details shown on the embarkation form in your e-ticket are checked and correct. You will be required to show your embarkation form before boarding.

AT THE TERMINAL

1. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. All bags must be labeled beforehand with your name and surname, the name of the ship, the cabin number, and the date and port of departure.

2. Go to the embarkation area with all personal travel documents required for the cruise, and show staff the embarkation form on your cruise ticket or via the MSC for Me app (if available). Collect your Cruise Card and MSC wristband (if available). Guests of the MSC Yacht Club will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. On request, the butler will also unpack guests’ suitcases.

3. Proceed to the security control. Please note that staff may search you and/or your luggage and confiscate any articles that could represent a safety risk.

4. Board the ship where staff will take your security picture if you have not already done so via the MSC for Me app or web check-in (if available). Then proceed to your cabin.